Trustmoore Malta
97, Level 1, Windsor Street
Sliema, SLM 1853
Malta
+356 2778 2607
info.malta@trustmoore.com

TRUSTMOORE MALTA

Boutique services at the crossroads of the Mediterranean

Since joining the European Union in 2004, Malta has positioned itself as an attractive jurisdiction for cross-border financial services, investment services and fund management, amongst other industries. Strategically positioned in the Mediterranean Sea, the country offers a unique business environment characterized by a strong legal system and a distinctive multilingual workforce. The Maltese islands boast a compelling economic landscape, with English and Maltese as official languages and widespread Italian comprehension.

Service providers are at the core of Malta's growth strategy. It is a dynamic, EU-compliant jurisdiction, known for its robust regulatory framework, attractive tax system  and strategic location. This makes it ideal for asset managers, investors, international businesses, entrepreneurs, and high net worth individuals to establish and develop their operations.

OUR OFFICE

Located in the heart of Sliema, our office sits in the central region, just a 20-minute drive from the airport. Our contemporary three-story townhouse features a typical Maltese balcony, situated near St. Julian's and local historical attractions.

Supervision and memberships

Trustmoore Corporate Services (Malta) Limited is authorised to act as a company service provider by the Malta Financial Services Authority and is a member of Finance Malta, a public-private initiative to promote Malta as an international financial center (www.financemalta.org).

SERVICES WE PROVIDE

Trustmoore Corporate Services (Malta) Limited (hereinafter referred to as “Trustmoore” or the “Company”) is authorised by the Malta Financial Services Authority to act as a Company Service Provider (“CSP”). In line with Trustmoore’s obligations to provide CSP services in Malta, we strive to provide a high-quality service to all our clients. If at any point you are dissatisfied with our services, we welcome the opportunity to address your concerns promptly and fairly.

How to Make a Complaint
If you wish to lodge a complaint, you may contact us through any of the following methods:

In writing:
Trustmoore Corporate Services (Malta) Limited
97, Level 1, Windsor Street, Sliema, SLM 1853, Malta

By email:
andrea.mizzi@trustmoore.com

By phone:
+356 2778 2607

Please include the following details in your complaint:

  • Your full name and contact information
  • A clear description of the issue
  • Any supporting documentation or relevant details

What Happens Next? 
Upon receiving your complaint, we will:

  1. Acknowledge receipt of your complaint within two (2) working days,
  2. Investigate the matter thoroughly and objectively,
  3. Provide a formal response within fifteen (15) working days. If additional time is needed, we will inform your accordingly and provide an estimated timeframe for resolution.

Further Action
If you are not satisfied with our response, or if your complaint remains unresolved, you may escalate the matter to:

The Office of the Arbiter for Financial Services
N/S in Regional Road Msida MSD 1920 Malta
Website: www.financialarbiter.org.mt
Contact numbers: 8007 2366 / +356 21249245

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